True to the The Stainback Organization’s family heritage, we oversee the operation and life cycle of properties and leases as if they were our own homes. Every property receives the same high standard of care.
Among our services, we find and retain tenants, managing all facets of the relationship. We do all of this with clear reporting at a high level of detail. In short, we manage the value of our financial investment while protecting another important investment: your time.
When it comes to you, the tenant, and the properties you call your business home, we believe that quality work performed in our warm, family friendly manner, is the best in the business.
Our previous experience as third party property managers has become a proven benefit to our tenants. One example of the consistent, detailed service our management teams provided was found within a number of properties entrusted to us by Wells Fargo. For close to a decade, we provided services including accounting, budgeting, rent collection, facility management (inspections, repairs, capital improvement oversight, etc.), tenant relations and lease negotiations for their investment properties. Working hand-in-hand to establish attainable goals for the Wells Fargo portfolio and delivering above and beyond those expectations created a long standing relationship and carried over with tenants in our owned properties.
In addition, Stainback Management is the property manager for a number of multifamily investments in the University Park/Highland Park area within Dallas County. Take a look at our portfolio of properties by visiting the Stainback Luxury Residential page of this website.
Stainback Management has invested in technology that provides industry-leading efficiencies for our tenants.
Excellent service in property management requires clear communication, refined processes, and prompt response times. Stainback Management has invested in cutting edge technology that integrates every facet of our services into an online mobile system for efficient execution. Simply put – it is a property management differentiator.
Secure online rent collection – Our tenants can conveniently pay rent online 24/7 through a variety of secure online payment options. Recurring automated payments are also available to “set it and forget it.”
Efficient maintenance workflow – Online maintenance requests and images created with any mobile device are effortlessly converted into work orders communicated electronically to vendors, ensuring our tenant’s issues are resolved quickly and effectively. Progress of their maintenance requests can also be viewed real-time in the online tenant portal.
Detailed property inspections – Property inspections are completed within the platform and submitted to our owners via the online owner portal. Property photos, inspector comments and work orders created from the inspection can also be viewed within the owner portal.
Reliable owner reports – Owner statements provide a detailed monthly overview of the physical and financial condition of their properties. The reports are customized to our property owner’s preferences and conveniently accessed online.
Effective marketing for vacancies – Vacancies are broadly advertised online with mobile applications available for prospective tenants to access via their mobile device. Mobile applicants are screened within the platform to identify the highest quality tenants within minutes.
We’d love to hear from you. If you are interested in requesting in discussing our services further, or have an emergency repair need, feel free to give us a call. We look forward to hearing from you.